Privacy policy

Privacy Policy

Vape Me Up is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.


Who We Are

Vape Me Up
Matchborough Shopping Centre
Redditch
B98 0EP
United Kingdom

Email: info@vapemeup.co.uk


Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name

  • Billing and delivery address

  • Email address

  • Phone number

  • Order and purchase history

  • Payment confirmation details

  • Technical information such as IP address, browser type, and device information

We do not knowingly collect personal data from anyone under the age of 18.


How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order

  • Provide customer support

  • Comply with legal and regulatory obligations

  • Improve our website and services

We do not sell, rent, or trade your personal data to third parties.


Payments

Payments made through our website are processed securely by third-party payment providers such as Shopify Payments and PayPal.

We do not store or have access to your full payment card details.


Shipping & Delivery

We share relevant personal information (such as your name, address, and contact details) with delivery providers solely for the purpose of delivering your order.


Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.


Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.


Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Object to or restrict how your data is processed

To exercise these rights, please contact us using the details above.


Age Restriction

This website and the products sold on it are intended for persons aged 18 years and over only.

We do not knowingly collect or process personal data from individuals under the age of 18.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page.